Last updated: 12 November 2026
Who we are
Radhakrishna Academy, Ballia (Main campus and City branch) is run by Radhakrishna Educational Society, Acharya Mandir, Japlinganj, Tehsil Sadar, Ballia, Uttar Pradesh 277001. The Society is responsible for the personal data described here.
This policy covers:
- this school website, www.rkacademyballia.in;
- the parent website, parent.rkacademyballia.in, and the Skolix Parent app for Android (Skolix is the name of the school software these run on);
- the online admission form at parent.rkacademyballia.in/apply.
Parents using the parent website or app
What you see, and where it comes from
The parent website and app show you your children's school records: name, class, section, campus, admission number and photo; attendance; homework, timetable and the lessons taught; test marks and published report cards; the syllabus; and fees, dues and receipts. The school already keeps these records to run the school. The app and website only show them to you; they don't collect them.
Children are linked to you by the mobile number or email address on their school record. Report cards for Classes 9–12 are not shown in the app; those results are issued by the school office.
Signing in
You sign in with a one-time code sent to your mobile number by SMS (through an Indian SMS provider registered for DLT) or to your email address (through an email provider). There is no password. Sign-in accounts are kept by Google's Firebase Authentication service.
To stop misuse, we record each code request and each wrong code, with the internet address it came from, and limit how many codes can be sent and tried.
How often you use it
We record the day you last used the parent website or app and how many days you have used it, once a day. This tells the school how many families use it. It isn't used to send you advertising.
Help from school staff
To help with a question, authorised school staff can open the parent website as you see it. Each such view is recorded with the staff member's name and the time.
Paying fees online
When the school has online payment switched on, payments are processed by Razorpay, on behalf of HDFC Bank's CollectNow service. Your card, UPI or bank details go to Razorpay; the school never sees or keeps them. The school keeps the payment reference, amount, date and the receipt it issues.
The Skolix Parent app on your phone
- Keeps your sign-in in your phone's encrypted storage, and remembers which child you looked at last.
- Does not use your location, contacts, camera, microphone, photos or files.
- Shows no advertising and contains no analytics or tracking software.
- If you allow notifications, keeps a notification address for your phone so the school can send you notices about your children. You can turn notifications off at any time in your phone's settings.
Signing out removes your sign-in from the phone. Uninstalling the app removes everything it kept on the phone.
The online admission form
When you apply for admission we keep what you enter: the child's name, date of birth and gender; the class and campus applied for; the previous school and last class attended (and, for Class 11, the Class 10 board roll number); the parents' or guardian's names; mobile numbers and email address; and your address. You confirm your mobile number with a one-time code. If you pay the admission form fee online, it is processed by Razorpay as described above. We use this information to process the application and, if the child joins, as the start of the school record.
This school website
- Google Analytics counts visits and records the pages viewed, the kind of device and browser, and an approximate location, using cookies.
- Meta Pixel tells Meta (Facebook and Instagram) when a visit comes from the school's adverts there, so we can measure them. It uses cookies.
- Google reCAPTCHA on the enquiry form checks that a person, not a program, is sending it.
- What you write in the enquiry form reaches the school office.
You can block or delete cookies in your browser's settings; the website still works without them.
Who else handles it
These service providers handle personal data for the school, only to provide their service:
- Google: Firebase Authentication (sign-in), Google Analytics and reCAPTCHA (this website);
- Meta: Meta Pixel (this website);
- the SMS and email providers that deliver sign-in codes and school messages;
- Razorpay (online payments);
- Hostinger, whose servers the school rents to run its systems, and Cloudflare, which stores photos and documents and keeps the school's backups.
We don't sell personal data. We share it with others only when the law requires it, for example with the CBSE or government education authorities.
How long we keep it
School records are kept for as long as the school needs them and as long as CBSE and government rules require. Sign-in codes stop working after 10 minutes. Other information is kept only as long as needed for the purposes above.
How we protect it
Every connection to our websites and the app is encrypted. Sign-in uses one-time codes. Only authorised school staff can see school records, and staff views of the parent website are recorded.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask us:
- for a summary of the personal data we hold about you and your children, and who we have shared it with;
- to correct or update it: most corrections, such as a new mobile number, are made by the school office;
- to erase data we no longer need and aren't required to keep;
- to stop using data you gave with your consent. You can sign out or uninstall the app at any time.
If you aren't satisfied with our answer, you can complain to the Data Protection Board of India.
Deleting your parent account
Your parent account is created the first time you sign in to the parent website or the Skolix Parent app. To delete it, email radhakrishnaballia@gmail.com or call the school office from the mobile number on your child's record, saying you want your parent account deleted. In the app, More → Delete my account starts that email for you.
We then delete your sign-in account and the record of when you used the parent website and app, within 30 days, and confirm by email or phone. Your children's school records are not deleted: the school keeps them as described above, and the school office can still contact you on the number or email they hold. You can sign in again later; that creates a new account.
Children
The parent website and app are for parents and guardians. Children don't sign in to them.
Contact and grievances
For any question about this policy or your data, or to make a request or complaint, contact our Grievance Officer:
Adwit Mishra, Grievance Officer
Radhakrishna Educational Society, Acharya Mandir, Japlinganj, Ballia, Uttar Pradesh 277001
Email: radhakrishnaballia@gmail.com
Phone: +91 80054 26000 (Main campus) · +91 94521 12500 (City branch)
Changes to this policy
If we change this policy, we'll update this page and the date at the top.